Frequently Asked Questions

Everything you need to know about your Suunto gear and orders.

How long does shipping take for my Suunto watch?

Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for those who need their sports gear sooner.

What is the return policy for Suunto products?

We offer a 30-day return policy for all products purchased through our official webstore, provided they are in their original packaging and unused condition.

Do Suunto watches come with a warranty?

Yes, all Suunto sports watches and dive computers come with a limited 2-year warranty covering manufacturing defects from the date of purchase.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

How do I update the software on my Suunto device?

You can update your device software by connecting it to the Suunto app on your smartphone or by using SuuntoLink on your computer.

Is my Suunto watch waterproof for diving?

Water resistance varies by model. While most of our sports watches are water-resistant to 50m or 100m, only our dedicated dive collection is certified for scuba diving.